At Five2Nine Academy, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

• your name
• email address
• phone number
• billing and payment information
• account login details
• course enrollment and progress information
• messages or support requests you send us
• technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• create and manage your account
• process payments
• provide access to courses and services
• communicate with you about your account or purchases
• send updates, notices, and support responses
• improve our platform and services
• maintain security and prevent fraud
• send marketing communications where permitted

3. Payment Information

Payments may be processed by third-party payment providers. We do not store full card details unless explicitly handled by a secure and compliant payment processor.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary, such as:

• payment processors
• hosting providers
• email service providers
• analytics providers
• technical support services
• legal or regulatory authorities where required by law

5. Cookies and Tracking

We may use cookies and similar tracking technologies to improve website performance, user experience, analytics, and marketing.

6. Data Retention

We keep personal information only as long as necessary for business, legal, operational, and educational purposes.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

• access the personal data we hold about you
• request corrections
• request deletion where applicable
• object to certain processing
• withdraw consent for marketing communications

To exercise these rights, contact us using the email below.

9. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for children without parental or guardian involvement where legally required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: help@five2nineprojects.com